Privacy policy.

INTRODUCTION

Sprintify Limited (we, us, our) complies with the New Zealand Privacy Act 2020 and other applicable privacy and data protection laws when dealing with personal information.

Personal information is information about an identifiable individual (a natural person), and includes personal data, personally identifiable information and equivalent information under applicable privacy and data protection laws.

This policy does not limit or exclude any of your rights under applicable law.

This policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. We are happy to provide any additional information or explanation needed. Any request for further information should be sent to support@sprintify.me.

In this policy, Sprintify means the online services available through our website.

CHANGES TO THIS POLICY

We may change this policy by uploading a revised policy onto our website. The change will apply from the date that we upload the revised policy.

This policy was last updated on [insert date].

WHEN DOES THIS PRIVACY POLICY APPLY

We collect, hold and process two categories or personal information:

Account, Marketing Post and Usage Data is personal information we collect about individuals:

  • ▲ who contact us directly (e.g. telephone call, website enquiry form or email) or visit our marketing website

  • ▲ who ask to receive information about us or Sprintify or sign up to our newsletter

  • ▲ in connection with the creation or administration of a Sprintify customer or user account

  • ▲ through posts made on Sprintify or in Sprintify member groups on other platforms

The Account, Marketing Post and Usage Data we collect may include company/personal names, usernames, phone numbers, email addresses, your location, billing information, information you include in posts you make on Sprintify or in Sprintify member groups on other platforms, information about how you use our website or our services (for example, traffic volumes, time spent on pages), your IP address and/or other device identifying data, and other information required to provide a service or information you have requested from us.

User Data is personal information that our users collect and store using, or input into Sprintify. This may include personal information about individuals with whom our users have dealings, for example names and contact details of team members using the Sprintify platform.

We are acting as our users’ agent when storing or otherwise processing User Data. Our users determine what and how they collect, use, disclose and transfer User Data. This means that our users’ collection and use of User Data is governed by their privacy policy and practices, not ours.

We do not use personally identifiable User Data for our own business purposes.

We will not process User Data except as provided in our Subscription Agreement and we require our users to comply with applicable privacy and data protection laws.

The remainder of this privacy policy sets out how we will collect, use, disclose and protect Account, Marketing Post and Usage Data and does not apply to User Data.

WHAT PERSONAL INFORMATION DO WE COLLECT

Directly from you

We collect the following information directly from you.

When you register for, or login to, an account on Sprintify or related services, we collect your name, email address, user name, password and any other information we require or ask for to set you up with an account. We may collect some of this information using third party authentication services (as described further in the from third party sources section below).

When you fill in a contact or enquiry form on our website, call us, email us, meet us in person or otherwise contact us, we collect your name, email address, phone number and any other information you choose to provide to us.

When you sign up to our newsletter and other electronic alerts, we collect your name and email address any other information you provide to us when you ask to receive our newsletter or other alerts.

When you subscribe to Sprintify or purchase other products or services from us, we collect your name, email address, phone number, and purchase history and any other information you submit to us for billing and order fulfilment purposes.

When you respond to our feedback surveys, we collect your name/email address/date of birth/demographic information/industry and role information, any other information you choose to include in your response.

When you refer another person to use Sprintify or related services, we collect your name/email address and the other person’s name/email address and any other information you choose to include in the referral.

When you post information for publication on Sprintify (e.g. on message boards or chat rooms), we collect the information you include in those posts.

When you post information on Sprintify member groups on other platforms (e.g., Facebook, Instagram, LinkedIn) we may collect information you include in those posts.

Some of the personal information that we collect directly from you may be mandatory and some may be optional. We will let you know which of these applies at the time we collect the relevant personal information. While you do not have to provide us with some of the information that we may request, this might mean that Sprintify or our other products and services may not perform as well as they should, or that we may not be able to provide some parts of Sprintify or all of our products or services to you. If you require further information about the consequences of not providing us with any information, please contact us at support@sprintify.me.

If not directly invoicing you, we use a third party service provider (Stripe) to process credit card transactions. We do not have access to your credit card information. The name of this third party provider will generally be displayed when you are requested to enter your credit card information. You can see further information about how they process your credit card information in their privacy policy.

Automatically when you use our website or Sprintify

When you access and use our website or Sprintify we may automatically collect information about your device and usage of our website, and Sprintify services, including your IP address, operating system, browser type, time spent on certain pages, pages visited and links clicked.

Some of this data is collected through third party tools and/or the use of cookies, web beacons and similar storage technologies. Please refer to our cookie policy below for further information, including information on how you can disable these technologies.

From third party sources

Where possible, we collect personal information from you directly. However, sometimes we may

collect:

  • ▲ [personal information that is publicly available (e.g. through LinkedIn profiles or public directories)]

  • ▲ [personal information from third parties where you have authorised this. [This may include accessing certain personal information from third party social media or other authentication services (e.g. Facebook, Google or LinkedIn) if you login to your Sprintify account using these services or otherwise provide us access to information from these sources. The third party provider that we use will be displayed and you can visit its privacy policy for further details on how it deals with personal information]]

  • ▲ [personal information about you from our trusted advertising partners which may include demographic information, browsing history, location and online behavioural or profile information]

  • ▲ personal information included in other user’s User Data. [We may combine the personal information about you that we receive from third parties with the personal information we collect from you directly or with device and usage data we collect automatically when you visit our website.]

HOW WE USE YOUR PERSONAL INFORMATION

We may use your personal information to:

  • ▲ verify your identity

  • ▲ provide our website, Sprintify, and our other products and services to you

  • ▲ market our products and services to you, including contacting you electronically (e.g. by text or email for this purpose)

  • ▲ improve our website, Sprintify, and our other products and services

  • ▲ run promotions (e.g. referral and loyalty programmes, surveys and contests)

  • ▲ bill you and collect money that you owe us, including authorising and processing credit card transactions

  • ▲ respond to communications from you, including enquiries and complaints

  • ▲ conduct research and statistical analysis (on an anonymised basis)

  • ▲ protect and/or enforce our legal rights and interests, including defending any claim

  • ▲ respond to lawful requests by public authorities, including to comply with law enforcement requirements, or

  • ▲ for any other purpose authorised by you or applicable law.

You can stop receiving our marketing emails by following the unsubscribe instructions included in those emails or contacting us at support@sprintify.me

DISCLOSING YOUR PERSONAL INFORMATION

Your email address may be displayed in emails if you use Sprintify to connect with other people, like when sending connection invites. Other personal details will only be displayed if you fill them in - the nature of social networking websites means your details will be visible to others - but only the details you choose to supply.

If you post information on Sprintify (e.g. on message boards or chat rooms) or in any of the Sprintify member groups on other platforms (e.g. Facebook, Instagram, LinkedIn), you do so at your own risk. Any personal information you post on Sprintify or in Sprintify member groups on other platforms will be accessible to other users. You should review your post before posting to ensure that you are not posting personal information you do not want to make public. We cannot control the actions of other users with whom you may choose to share your information. Therefore, we cannot and do not guarantee that information you post on Sprintify or in Sprintify member groups on other platforms will not be viewed by unauthorised persons. You understand and acknowledge that, even after removal, copies of information you post on Sprintify or in Sprintify member groups may remain viewable in cached and archived pages or if other users have copied or stored your information.

If you have completed a Sprintify Professional Qualification (as that term is defined in our Subscription Agreement), your qualification reference number will be publicly available to employers via our website while you maintain a subscription to Sprintify.

We may also disclose your personal information to:

  • ▲ another company within our group

  • ▲ any business that supports our website, products and services, including any person that hosts or maintains any underlying IT system or data centre that we use to provide our website, products or services or that we use to process payments

  • ▲ third parties (for anonymised statistical information)

  • ▲ professional advisers e.g. accountants, lawyers or auditors

  • ▲ a person who can require us to supply your personal information (e.g. a law enforcement agency or regulatory authority)

  • ▲ any other person with your consent

  • ▲ any other company in the case of a sale, merger, consolidation, liquidation, reorganisation or acquisition

  • ▲ any other person authorised by applicable law.

We may transfer your information in the case of a sale, merger, consolidation, liquidation,

reorganisation or acquisition.

INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION

A business that supports our website, Sprintify or our other products and services may be located outside of New Zealand (the country where we are incorporated) and also outside of the country where you are located. This means that the personal information we collect may be transferred to, and stored in, a country outside of New Zealand and the country where you are located.

PROTECTING YOUR PERSONAL INFORMATION

As required by applicable law, we will take steps to keep your personal information safe from loss, unauthorised activity, or other misuse. We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks inherent in processing personal information.

You play an important role in keeping your personal information secure by maintaining the confidentiality of any password and accounts used in relation to our products and services. You should not disclose your password to third parties. Please notify us immediately if there is any unauthorised use of your account or any other breach of security.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

Subject to certain grounds for refusal under applicable law, you have the right to access your personal information that we hold and to request a correction to your personal information. Before you exercise this right, we will need evidence to confirm that you are the individual to whom the personal information relates.

Where you request a correction, if we think the correction is reasonable and we are reasonably able to change your personal information, we will make the correction. In all other cases, we will take reasonable steps to make a note of the personal information that was the subject of your correction request.

If you want to exercise either of the above rights, email us at [insert email address]. Your email should provide evidence of who you are and set out the details of your request (e.g. the personal information to be corrected and the correction that you are requesting).

Subject to applicable law, we may charge you our reasonable costs of providing to you copies of your personal information or correcting that information.

If we receive any requests to access or correct personal information that is User Data, we will forward this request to the relevant customer, unless we are prohibited to do so by law.

INTERNET USE

While we take reasonable steps to maintain secure internet connections, if you provide us with personal information over the internet, the provision of that information is at your own risk.

If you follow a link on our website to another website, the owner of that website will have its own privacy policy relating to your personal information. We suggest you review that website’s privacy policy before you provide personal information to that owner or website.

DATA RETENTION POLICY

The personal information that we collect and use will not be kept longer than necessary for the purposes for which it is collected, or for the duration required for compliance with applicable law, whichever is longer.

COOKIES

We use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website. You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

CONTACTING US

If you have any question about this privacy policy, or our privacy practices, or if you would like to request access to, or correction of, your personal information, you can contact us at support@sprintify.me.